Sense 4K Ultra Three Channel Dash Cam

1. What is the primary use of a dash cam?
A dash cam records your journey on the road and captures incidents as they happen. With front, rear and internal cameras, it helps during insurance claims, hit-and-run cases, or road disputes.

2. How does the Dylect Dash Cam help while driving?
It records high-quality 4K front and Full HD rear and cabin footage while you drive.

3. Does the dash cam start recording automatically when I start the car?
Yes, once connected to the car's power supply, the dash cam auto-powers on and begins recording from both cameras.

4. How do I take a photo while recording video?
Just press the power button on the right side to capture an image.

5. Can I mute the audio while recording?
Yes. You can press the mic button on the camera body or toggle the mic off from the settings menu.

6. How can I lock a video clip if something important happens?
Just press the emergency icon button on the dash cam to save the current clip. This prevents it from being deleted by loop recording.

7. How do I adjust the date and time settings?
Go to the Settings menu, find 'Date & Time', and set it using the navigation buttons. Accurate timestamps help with evidence.

8. What happens if the SD card is full?
The dash cam uses loop recording to overwrite the oldest non-locked files. Important or locked clips will remain safe.

9. Can I use the dash cam while my car is parked?
Yes, if Parking Mode is enabled and the camera is hardwired, it will continue to monitor your car while parked and trigger recording when motion or impact is detected.

10. Can I switch between front and rear view on the screen?
Yes, the camera display can toggle between front, rear, cabin or split-screen views by pressing the Arrow Up/ Mute button.

11. Is it possible to turn off the screen while recording continues?
Yes, the dash cam keeps recording even if the screen turns off.
By default, the display switches off after 1 minute. You can change this under Settings > Screen Saver.
Pro Tip: Keeping the screen off while driving reduces distractions and power usage.

12. Can I manually start or stop a recording?
Yes, press the OK button to manually begin or stop recording anytime. The device also records automatically on power-on.

13. Will the dash cam record at night?
Yes, it comes with WDR and night vision support, ensuring decent video quality even in low-light or dark environments.

14. Does the dash cam make any sound while recording or saving?
Yes, audio prompts confirm start/stop recording, locking a file, or triggering ADAS alerts. Sounds can be muted in settings.

1. How do I mount the Dylect Dash Cam on my windshield?
Use the included adhesive or suction mount to attach the dash cam to your windshield. Make sure the surface is clean and dry for a strong grip. You can also watch an installation video or book an installation.

2. What position gives the best recording angle?
Mount it behind the rearview mirror, centered on the windshield, for a wide, unobstructed front view. (Pro Tip: Slightly tilt it down to capture both road and hood.)

3. Does the mount come pre-installed?
Yes, the adhesive is already attached.

4. Should the cable be hidden under the roof lining?
Yes, for a neat look, you can tuck the power cable under the roof liner, door frame, and dashboard trim.

5. Can I install the dash cam myself?
Yes, the installation is simple and DIY-friendly. However, it completely depends upon you whether you want to install it yourself or get it installed from a professional.

6. Is it necessary to get it installed by a professional?
Completely up to you whether you are able to do it yourself or need external help.

7. Can I shift the camera easily to another vehicle?
Yes, you can unmount it and install it in another vehicle.

8. What kind of adhesive is used for the mount?
A strong 3M adhesive is typically used, offering firm grip without damaging the windshield.

9. Do I need to clean the windshield before sticking the mount?
Yes, always clean the glass with alcohol wipes (provided) before applying the adhesive to ensure a strong bond.

10. What’s the correct way to route the power cable neatly?
Tuck the cable along the headliner, down the A-pillar, and along the dashboard to the 12V socket.

11. Is the mount reusable if I change my car?
The camera is reusable, but the adhesive may lose strength. New adhesive pads are recommended for reinstallation. (Provided and can also be purchased separately).

12. Where should I install the rear camera for best visibility?
Mount the rear camera at the top center of the rear windshield, facing outward. Make sure it is not blocked by sunshades or rear wipers.

13. How do I route the rear camera cable to the front unit?
Run the cable along the roof lining and door seals, down the side pillar, and under the floor mats or dashboard to reach the front dash cam unit. (Pro Tip: Use the provided clips or 3M tape to secure the cable and prevent sagging.)

14. Where is the cabin camera located in the 3-channel dash cam?
The cabin camera is built into the main dash cam unit and faces the car's interior. It records passengers and driver activity.

15. Can I adjust the angle of the cabin camera?
Yes, the entire main unit can be slightly tilted to ensure the cabin camera captures the full interior view. (Pro Tip: Position it to cover both front seats and the rear row if needed.)

16. Does the cabin camera work at night?
Yes, it comes with infrared (IR) night vision, allowing it to record inside the vehicle even in complete darkness.

17. Will the cabin camera record audio as well?
Yes, it records both video and audio unless the microphone is muted from the settings.

18. Is the cabin camera recording always ON?
Yes, it records simultaneously with the front and rear cameras. You can review footage separately from each camera in playback mode.

19. Is the cabin camera removable?
No, the cabin camera is integrated into the main unit and cannot be removed or turned physically.

20. Can I disable the cabin camera if I don’t want to record inside?
The cabin camera cannot be disabled through software. However, you can physically rotate the camera slightly downward or away to avoid capturing occupants directly. (Note: The main unit’s rotation is limited, so complete blockage may not be possible.)

21. Does cabin recording require extra wiring?
No additional wiring is needed — since it's built into the main device, only the rear camera requires separate cabling.

1. The dash cam is not turning on.
Check power cable, socket, and try using a power bank. Confirm the car’s 12V socket is working.

2. The cabin camera is not showing any footage.
Make sure you’re checking the correct channel (CAM3). Slightly rotate the camera unit to ensure it faces the interior.

3. Cabin recording is not clear at night.
The camera has infrared night vision. Make sure the lens is clean and not obstructed by any object or reflection.

4. The rear camera feed is missing.
Confirm the cable is securely connected. Toggle between camera views on the screen to confirm it’s active.

5. Some recordings are missing or partially saved.
This usually points to SD card corruption. Try formatting the card in the device or replacing it.

6. The dash cam beeps randomly while driving.
It may indicate locked storage, motion detection events, or G-sensor triggers. Check screen alerts.

7. No sound in cabin footage.
If the mic is muted, enable it from settings. By default, audio recording is ON across all channels.

8. I’m seeing poor lighting inside cabin during daytime.
Adjust the unit’s position to avoid glares from windows or sunroof. Cabin cam uses ambient light.

9. Can I turn off cabin recording?
Cabin cam cannot be disabled via software, but you may rotate the lens slightly to avoid capturing people.

10. Phone not connecting via Wi-Fi.
Restart both devices. Reconnect by selecting the dash cam Wi-Fi from your phone’s Wi-Fi settings manually.

11. Cabin view is out of angle. Can it be adjusted?
Yes, gently rotate the main camera body to frame the cabin correctly.

12. Screen flickers or resets.
Reset the device using the pinhole reset button. If it persists, update firmware or change SD card.

1. How often should I format the memory card?
Format the memory card once every 2–4 weeks to avoid file corruption. Always format in-camera.

2. What is the safe way to clean the lens?
Use a soft, dry microfiber cloth to clean all three lenses — front, rear, and cabin. Don’t apply pressure.

3. Can the dash cam stay mounted in summer?
Yes, but excessive heat can impact the IR performance of the cabin cam. Detach if parked under direct sunlight for hours.

4. How do I update firmware?
Visit Dylect’s website, download the file to the SD card, and insert it into the dash cam. Follow prompts to update.

5. Should I unplug the dash cam when parked for long?
Yes, unless you’re using Parking Mode with a hardwire kit. Unplug to reduce battery strain.

6. Can heat affect performance?
Yes — cabin cam IR sensors are sensitive to fog and condensation. Keep cabin air clean and dry.

7. How do I store the camera during off-season use?
Remove all cables, store the device in a dust-free, low-humidity box or pouch with lens caps if available.

8. Should I replace adhesive mounts?
Yes. After multiple reuses, the adhesive loses strength. Replace with a new strip when relocating.

9. How do I know if the lenses are clean?
Play back footage from all three cameras. If any looks hazy or has glare, wipe gently with a lens-safe cloth.

10. Is the adhesive waterproof?
It’s water-resistant but not designed for rain-exposed mounting (like rear cams on bikes or outside glass).

11. How often should I clean the cabin cam lens?
Clean it weekly or whenever IR reflection is seen in night footage (white spots, glare, or blur).

12. How to ensure all cameras stay functional long-term?
Keep firmware updated, use high-endurance SD cards, avoid touching the lenses, and store indoors when unused.

13. What precautions should I take while washing the car?
If your car is going for a wash, it's recommended to remove the dash cam. If removal isn't possible, cover the unit securely with a plastic wrap to protect it from water damage or pressure spray.

1. Does the dash cam support loop recording?
Yes, loop recording ensures the camera continues saving footage by automatically overwriting older files. Emergency clips are protected.

2. How does the G-Sensor work?
If the camera detects a sudden jerk or impact, it will automatically lock the current video to protect it from deletion.

3. Is Parking Mode supported?
Yes, Parking Mode is available when the dash cam is connected to constant power (via hardwiring). It records if motion or impact is detected.

4. Does the dash cam have night vision?
Yes, both the front and cabin cameras support low-light recording. The cabin cam includes IR-based night vision to capture inside the car even in darkness.

5. What is WDR and how does it help?
WDR (Wide Dynamic Range) adjusts exposure levels in real time to balance lighting — useful in day/night transitions and strong backlight.

6. Does the dash cam automatically adjust brightness?
Yes, brightness is auto-managed by built-in sensors, which are especially helpful for indoor (cabin) recording in mixed lighting.

7. What is the purpose of the cabin camera?
The cabin cam records everything happening inside the car. It's ideal for rideshare drivers, families, or fleet vehicles needing internal footage.

8. Can I turn off the screen while recording continues?
Yes, turn on ‘Screen Saver’ from the settings to turn off the screen automatically after a set time. This reduces distractions while driving.

9. What field of view does each camera cover?
The front lens covers approx. 150°–160°, rear covers ~120°, and the cabin camera ~100°–110°, capturing driver and front seats clearly.

10. Can I disable cabin recording for privacy?
You cannot disable it via settings, but you can rotate the main unit slightly to avoid capturing the cabin if preferred.

11. Can I use the dash cam during a car wash?
No, it’s not waterproof. Please remove the unit or wrap it in plastic if you can’t detach it before washing the vehicle.

12. Does this dash cam support time-lapse recording?
No, time-lapse functionality is not available in this model. It records in real-time at standard frame rates across all three cameras.

1. Which app is required to connect with the dash cam?
Download the official Dylect Dash Cam app from the Play Store or App Store.

2. How do I connect the dash cam with my smartphone?
Turn ON the Wi-Fi on the dash cam, go to your phone’s Wi-Fi settings, connect to the dash cam’s network, and then open the app. You can press the Wi-Fi button on the Dash Cam to turn on/off the Wi-Fi.

3. Can I view live video feed on my phone?
Yes, after connecting via Wi-Fi, you can view the live feed from both the front and rear cameras on your phone.

4. How to download videos from the dash cam to phone?
Use the mobile app to access stored clips and download selected videos to your phone's internal storage.

5. Does the dash cam require internet to work?
No, it uses a direct Wi-Fi connection between your phone and the camera — no mobile data or internet required.

6. What should I do if the Wi-Fi connection fails?
Restart both the dash cam and your phone. Also, forget previous Wi-Fi networks and reconnect fresh using the app.

7. Can I adjust camera settings through the app?
Yes, you can change resolution, format SD card, enable/disable ADAS, adjust G-sensor sensitivity, and more via the app.

8. How many devices can connect to the dash cam?
Only one mobile device can connect at a time. Disconnect the first device to connect a new one.

9. Will the app notify me of firmware updates?
Yes, if updates are available, the app will display a prompt when you're connected to the camera.

10. Is the mobile app available for Android and iOS?
Yes, Dylect’s app is available for both Android and iOS devices.

11. Will my data plan be consumed while using the app?
No, since the app connects via local Wi-Fi, no internet or mobile data is used.

12. Can I transfer videos directly to the cloud?
No, cloud storage is not available. Videos must be downloaded manually to your phone or transferred via SD card.

1. What memory card type is recommended?
Use a Class 10 or UHS-3 endurance microSD card capable of handling high write cycles — essential for 3-camera recording.

2. What memory card size is supported?
This model supports 32GB to 1TB microSD cards for optimal performance.

3. Should I format a new card before use?
Yes, format the memory card in the dash cam before first use to avoid file system errors.

4. How many hours of video can a 64GB card store?
Around 2.5 - 3 hours of video, as it records from front, rear and cabin cameras simultaneously.

5. How can I protect important video clips?
Tap the lock/emergency save button during an event to store the clip safely. These files won’t be auto-deleted.

6. Can I view the videos directly by removing the SD card?
Yes, use a card reader to access front, rear, and cabin videos on your laptop or PC. Each file will be labeled by camera.

7. What format are the videos saved in?
Videos are stored in MP4 format, separated into front, rear, and cabin clips.

8. Why are some of my video files missing?
Loop recording may have overwritten old files. Make sure critical events are manually locked to prevent deletion.

9. How does loop recording affect storage?
It manages space by deleting the oldest unlocked videos first, so you always have the most recent footage.

10. Can I use the same card on another device?
Yes, but reformat the card on the new device before use to ensure file compatibility.

11. What happens if the memory card is full?
The dash cam will continue recording by replacing older unlocked files. Locked videos remain secure.

12. Is cloud backup available?
No, cloud storage is not supported. Save critical videos manually to your phone or computer via app or SD card.

1. Does the Dylect Dash Cam have an internal battery?
Yes, it includes a small built-in battery that allows safe shutdown after power loss.

2. How long can the dash cam operate on battery?
Roughly 2–3 seconds. It’s not intended for full-time use, just to wrap up ongoing recordings.

3. Will it keep recording after I park the car?
Only if hardwired with a Parking Mode kit. Otherwise, it turns off when ignition is off.

4. Can I connect the dash cam to a power bank?
Yes, using a power bank (5V/2.5A or higher) is possible for short durations like parked monitoring.

5. Is it safe to leave it plugged into the socket always?
Yes, as long as your socket switches OFF with the ignition. If not, unplug to prevent battery drain.

6. How long does the internal battery last during loss of power?
2–3 seconds — sufficient for finalizing file saving and shutdown.

7. Can the dash cam drain my car battery?
If your 12V socket is always live, or you're using Parking Mode without cutoff, it can slowly drain the battery.

8. How does Parking Mode affect battery usage?
Parking Mode works by installing the hardwire kit. The hardwire kit is equipped with auto cut-off i.e. as soon as the voltage drops from 12V to 11.5V or from 24V to 23.5V, it will turn off the Dash Cam to save the car's battery power.

9. What voltage does the dash cam require?
Operates on 5V via USB input; compatible with 12V car sockets using the provided adapter.

10. Will the camera auto-power on with ignition?
Yes, it powers on automatically when the car starts — if connected to a live socket.

11. Can I use a USB port instead of 12V socket?
Yes, if your USB outlet gives stable 5V/2.5A power. Unstable power may cause flickering or reboots.

12. Is backup power available during sudden shutdown?
Yes, built-in battery backup is available to ensure recordings are safely stored during power interruptions.

1. What comes inside the box with the dash cam?
1N Dash Cam Unit, 1N Rear Camera, 1N USB Car Charger, Power Cable, Mount (Adhesive or Suction), Cable Clips, User Manual.

2. Does it include a memory card?
Yes. It includes a 34GB Class 10, UHS-3 Memory Card.

3. What type of mount is included?
It comes with a 3M adhesive mount along with a screen protection film.

4. Is a hardwire kit provided?
No, a hardwire kit is optional and needs to be purchased separately for Parking Mode.

5. Are additional mounts available?
Yes, spare mounts and adhesives can be purchased separately via Dylect customer support or website.

6. How long is the provided power cable?
Typically around 3.5 meters — long enough to route cleanly from front to socket and for rear camera.

7. Are spare adhesives provided?
One set is included in the box. Extras can be bought if needed for reinstalling.

8. Is the power adapter included in the box?
Yes, a 12V USB car charger is included in the package.

9. Can I buy replacement parts separately?
Yes, replacement mounts, wires, or accessories can be requested from Dylect support.

10. Are different mounts available?
Yes, both adhesive and suction mount types may be available depending on your preference.

11. What type of USB cable does it use?
It uses a USB to USB Type-C cable.

12. Does it include a cable management kit?
Yes, basic cable clips are provided to help neatly tuck wires along car panels.

1. How can I contact Dylect customer support?
You can reach Dylect support at care@dylect.in or +91 - 9990555189 or through the contact form on dylect.in.

2. What is the warranty period for the dash cam?
The Dylect Dash Cam typically comes with a 12-month warranty + 3-month additional warranty upon registration covering manufacturing defects.

3. How do I register my product for warranty?
Register your product by submitting your purchase details and serial number via Dylect’s website or customer care.

4. Where can I download the latest user manual?
Manuals are available for download from the product page on Dylect’s official website.

5. How long does it take to get a warranty replacement?
Warranty replacement processing usually takes 7–10 working days after receipt and inspection of the faulty product.

6. Is there a return or refund policy?
Yes, returns are typically accepted within 7–10 days of purchase if the product is unused and in original condition. T&C apply.

7. Can I get installation assistance from Dylect?
Dylect offers on-site installation (chargeable) based on pin code availability, or you can follow detailed DIY video guides.

8. Does Dylect provide software or firmware updates?
Yes, firmware updates are rolled out via the mobile app and Dylect’s website whenever new features or fixes are released.

9. Where can I find tutorial videos for installation?
Tutorial and setup videos are available on Dylect’s YouTube channel and website for step-by-step guidance.

10. Can I buy spare accessories directly from Dylect?
Yes, you can order spare mounts, cables, adhesives, or chargers by contacting support.

11. What documents do I need for a warranty claim?
Keep your original invoice and product serial number handy for smooth processing.

12. How quickly does customer service respond?
Dylect customer service typically responds within 24 business hours.