Sense 4K Max Two Channel Dash Cam

1. What is the primary use of a dash cam?
A dash cam records your journey on the road and captures incidents as they happen. With front and rear cameras, it helps during insurance claims, hit-and-run cases, or road disputes.

2. How does the Dylect Dash Cam help while driving?
It records high-quality 4K front and Full HD rear footage while you drive, and with ADAS (Advanced Driver Assistance System), it alerts you to lane shifts and potential collisions.

3. Does the dash cam start recording automatically when I start the car?
Yes, once connected to the car's power supply, the dash cam auto-powers on and begins recording from both cameras.

4. How do I take a photo while recording video?
Just press the power button on the right side to capture an image.

5. Can I mute the audio while recording?
Yes. You can press the mic button on the camera body or toggle the mic off from the settings menu.

6. How can I lock a video clip if something important happens?
Just press the emergency icon button on the dash cam to save the current clip. This prevents it from being deleted by loop recording.

7. How do I adjust the date and time settings?
Go to the Settings menu, find 'Date & Time', and set it using the navigation buttons. Accurate timestamps help with evidence.

8. What happens if the SD card is full?
The dash cam uses loop recording to overwrite the oldest non-locked files. Important or locked clips will remain safe.

9. Can I use the dash cam while my car is parked?
Yes, if Parking Mode is enabled and the camera is hardwired, it will continue to monitor your car while parked and trigger recording when motion or impact is detected.

10. Can I switch between front and rear view on the screen?
Yes, the camera display can toggle between front, rear, or split-screen views by pressing the Arrow Up/ Mute button for 2 seconds.

11. Is it possible to turn off the screen while recording continues?
Yes, the dash cam keeps recording even if the screen turns off.
By default, the display switches off after 1 minute. You can change this under Settings > Screen Saver.
Pro Tip: Keeping the screen off while driving reduces distractions and power usage.

12. What is the function of the ADAS alerts while driving?
ADAS helps enhance driver awareness by giving warnings for lane departures or sudden forward collisions.
Pro Tip: You can enable or disable these alerts from the menu.

13. Can I manually start or stop a recording?
Yes, press the OK button to manually begin or stop recording anytime. The device also records automatically on power-on.

14. Will the dash cam record at night?
Yes, it comes with WDR and night vision support, ensuring decent video quality even in low-light or dark environments.

15. Does the dash cam make any sound while recording or saving?
Yes, audio prompts confirm start/stop recording, locking a file, or triggering ADAS alerts. Sounds can be muted in settings.

1. How do I mount the Dylect Dash Cam on my windshield?
Use the included adhesive or suction mount to attach the dash cam to your windshield. Make sure the surface is clean and dry for a strong grip. You can also watch an installation video or book an installation.

2. What position gives the best recording angle?
Mount it behind the rearview mirror, centered on the windshield, for a wide, unobstructed front view. (Pro Tip: Slightly tilt it down to capture both road and hood.)

3. Does the mount come pre-installed?
Yes, the adhesive is already attached.

4. Should the cable be hidden under the roof lining?
Yes, for a neat look, you can tuck the power cable under the roof liner, door frame, and dashboard trim.

5. Can I install the dash cam myself?
Yes, the installation is simple and DIY-friendly. However, it completely depends upon you whether you want to install it yourself or get it installed from a professional.

6. Is it necessary to get it installed by a professional?
Completely up to you whether you are able to do it yourself or need external help.

7. Can I shift the camera easily to another vehicle?
Yes, you can unmount it and install it in another vehicle.

8. What kind of adhesive is used for the mount?
A strong 3M adhesive is typically used, offering firm grip without damaging the windshield.

9. Do I need to clean the windshield before sticking the mount?
Yes, always clean the glass with alcohol wipes (provided) before applying the adhesive to ensure a strong bond.

10. What’s the correct way to route the power cable neatly?
Tuck the cable along the headliner, down the A-pillar, and along the dashboard to the 12V socket.

11. Is the mount reusable if I change my car?
The camera is reusable, but the adhesive may lose strength. New adhesive pads are recommended for reinstallation. (Provided and can also be purchased separately.)

12. Where should I install the rear camera for best visibility?
Mount the rear camera at the top center of the rear windshield, facing outward. Make sure it is not blocked by sunshades or rear wipers.

13. How do I route the rear camera cable to the front unit?
Run the cable along the roof lining and door seals, down the side pillar, and under the floor mats or dashboard to reach the front dash cam unit. (Pro Tip: Use the provided clips or 3M tape to secure the cable and prevent sagging.)

1. My dash cam is not turning on. What should I check?
Confirm the power cable is properly connected and the 12V socket is functional. Test with an alternate socket.

2. The screen freezes or keeps restarting. What’s the solution?
Try using a different memory card (Class 10 or UHS-3). Also, try pressing the reset button or update firmware if available.

3. The rear camera is not showing up. What do I do?
Ensure the rear camera is properly connected to the AV input port. Check the settings to see if dual cam view is enabled.

4. ADAS alerts are not triggering. Why?
Make sure ADAS is enabled in the settings. Also, the front camera should have an unobstructed, stable view of the road to function correctly.

5. The dash cam is beeping nonstop. What’s wrong?
This could be due to SD card issues, G-sensor triggers, or ADAS calibration problems. Check the display for warning symbols.

6. Dash cam says “Memory Card Error.” What should I do?
Format the card within the dash cam. If the error persists, use a new, branded Class 10 memory card.

7. My videos look pixelated or unclear.
Clean the lens, check if the resolution is set to 4K (front), and ensure the lens isn’t fogged or covered.

8. There is flickering in night videos.
Set the frequency to 50Hz (for India) under system settings to reduce flickering from lights.

9. No sound is being recorded.
Check if the mic icon on the screen has a slash. If yes, go to settings and turn ON audio recording.

10. Mobile app is not connecting to the camera.
Restart both phone and dash cam. Forget old Wi-Fi networks and reconnect using the correct Wi-Fi SSID and password.

11. Dash cam powers off when car stops.
That’s expected unless hardwired. For Parking Mode, a hardwire kit is required to power the dash cam even when ignition is off.

12. Rear footage is dark at night.
Ensure rear windshield is clean and free of tints. Night vision is passive, so lighting near the rear windshield helps improve clarity.

1. How often should I format the memory card?
Format the SD card once every 2–4 weeks for smooth performance. Use the in-camera format option, not a PC.

2. What is the safe way to clean the lens?
Use a soft microfiber cloth or lens wipe. Avoid any harsh materials to prevent scratches.

3. Can the camera stay inside the car during hot weather?
Yes, but during peak summer heat, it’s safer to remove the camera to prevent heat damage or adhesive failure.

4. How do I update the firmware?
Download the update file from Dylect’s website, copy it to the SD card, insert it into the dash cam, and follow on-screen prompts.

5. Should I unplug the dash cam when parked?
Yes, unless you are using a hardwire kit for Parking Mode. Keeping it unplugged avoids unnecessary power drain.

6. Can heat affect the dash cam performance?
Prolonged heat can affect the lens, weaken the mount adhesive, and reduce lifespan. Avoid direct sunlight for long periods.

7. How should I store the dash cam when not in use?
Power it off, remove the SD card, and store it in a cool, dry place — ideally in the box or a pouch.

8. Should I replace the mount adhesive after long use?
Yes, if the camera starts to sag or falls off, replace the adhesive pad with a new 3M strip.

9. How do I check if the lens is clean?
Shine a flashlight on it and look for smudges. If found, clean gently with a dry microfiber cloth.

10. Is the adhesive tape waterproof?
It is water-resistant, but not waterproof. Avoid mounting it on wet or foggy glass.

11. Do I need to clean the rear camera lens?
Yes, clean the rear lens regularly using the same method, especially if it’s near the defogger or rear wipers.

12. How can I extend the dash cam’s lifespan?
Keep the lens clean, avoid extreme heat, format your SD card often, and keep the firmware updated. With care, it can last 3–5 years.

13. What precautions should I take while washing the car?
If your car is going for a wash, it's recommended to remove the dash cam. If removal isn't possible, cover the unit securely with a plastic wrap to protect it from water damage or pressure spray.

1. Does the dash cam support loop recording?
Yes, loop recording ensures continuous footage by automatically overwriting older files when the SD card is full, except for locked clips.

2. How does the G-Sensor work in this model?
The built-in G-Sensor detects sudden impacts and locks the current recording to prevent it from being erased by loop recording.

3. Is Parking Mode supported?
Yes, Parking Mode is supported if the dash cam is hardwired. It allows motion or impact-triggered recordings while the car is parked.

4. Does this dash cam have night vision?
Yes, it uses WDR (Wide Dynamic Range) to enhance low-light recordings and improve night clarity on both front and rear cameras.

5. What is WDR and how does it help?
WDR balances extreme light and dark areas in the same frame, helping to capture clear details in tunnels, glare, or nighttime conditions.

6. Does the dash cam automatically adjust brightness?
Yes, it dynamically adjusts brightness using built-in exposure sensors and WDR technology.

7. What is ADAS and how does it work in this model?
ADAS (Advanced Driver Assistance System) provides real-time alerts for lane departure and forward collisions to enhance on-road safety.

8. Can I turn on the screen while recording continues?
Yes, the dash cam keeps recording even if the screen turns off.
By default, the display switches off after 1 minute. You can change this under Settings > Screen Saver.
Pro Tip: Keeping the screen off while driving reduces distractions and power usage.

9. What field of view does the dash cam cover?
Both the cameras work at 140°, offering wide and balanced road coverage.

10. Does the device beep or alert for ADAS features?
Yes, when ADAS is active, you'll hear audible alerts for lane drift or potential forward collisions.
Pro Tip: Best used on straight, marked roads.

11. Can I use the dash cam outside the vehicle (e.g., during a car wash)?
No, it’s not waterproof. Remove it before a wash, or cover it securely with plastic to avoid water damage.

12. Does this dash cam support time-lapse or slow-motion features?
No, this model does not offer time-lapse or slow-motion. It records in standard 30 FPS video format for all channels.

1. Which app is required to connect with the dash cam?
Download the official Dylect Dash Cam app from the Play Store or App Store.

2. How do I connect the dash cam with my smartphone?
Turn ON the Wi-Fi on the dash cam, go to your phone’s Wi-Fi settings, connect to the dash cam’s network, and then open the app. You can press the Wi-Fi button on the Dash Cam to turn on/off the Wi-Fi.

3. Can I view live video feed on my phone?
Yes, after connecting via Wi-Fi, you can view the live feed from both the front and rear cameras on your phone.

4. How to download videos from the dash cam to phone?
Use the mobile app to access stored clips and download selected videos to your phone's internal storage.

5. Does the dash cam require internet to work?
No, it uses a direct Wi-Fi connection between your phone and the camera — no mobile data or internet required.

6. What should I do if the Wi-Fi connection fails?
Restart both the dash cam and your phone. Also, forget previous Wi-Fi networks and reconnect fresh using the app.

7. Can I adjust camera settings through the app?
Yes, you can change resolution, format SD card, enable/disable ADAS, adjust G-sensor sensitivity, and more via the app.

8. How many devices can connect to the dash cam?
Only one mobile device can connect at a time. Disconnect the first device to connect a new one.

9. Will the app notify me of firmware updates?
Yes, if updates are available, the app will display a prompt when you're connected to the camera.

10. Is the mobile app available for Android and iOS?
Yes, Dylect’s app is available for both Android and iOS devices.

11. Will my data plan be consumed while using the app?
No, since the app connects via local Wi-Fi, no internet or mobile data is used.

12. Can I transfer videos directly to the cloud?
No, cloud storage is not available. Videos must be downloaded manually to your phone or transferred via SD card.

1. What memory card type is recommended?
Use a high-quality Class 10 or UHS-3 microSD card from a reputed brand (e.g., SanDisk High Endurance, Samsung Pro Endurance).

2. What memory card size is supported?
The dash cam supports microSD cards from 16GB up to 256GB capacity.

3. Should I format a new card before use?
Yes, it’s important to format the card using the in-camera format function before first use.

4. How many hours of video can a 64GB card store?
Around 3.5 - 4 hours of video considering both front and rear cameras record simultaneously.

5. How can I protect important video clips?
Use the 'Lock' or 'Emergency Save' button on the dash cam. This prevents selected files from being overwritten.

6. Can I view the videos directly by removing the SD card?
Yes, you can remove the SD card and use a card reader to view or transfer videos on your laptop or PC.

7. What format are the videos saved in?
The dash cam records videos in .MP4 format, compatible with most media players and editing tools.

8. Why are some of my video files missing?
If loop recording is enabled and storage is full, the oldest unlocked videos are automatically overwritten.

9. How does loop recording affect storage?
It ensures you always have the latest footage by automatically managing space. Protected videos remain untouched.

10. Can I use the same card on another device?
Yes, but always reformat the card before switching devices to prevent compatibility issues.

11. What happens if the memory card is full?
Older unprotected files will be deleted and replaced with new recordings. Important files remain safe.

12. Is cloud backup available?
No, this model does not support cloud storage. Files must be backed up manually to a phone or computer.

1. Does the Dylect Dash Cam have an internal battery?
Yes, it has a small built-in battery that allows it to safely save files and shut down when external power is cut off.

2. How long can the dash cam operate on battery?
The internal battery lasts around 3–5 minutes — it's only meant for emergency shutdown, not full-time recording.

3. Will it keep recording after I park the car?
Only if a Parking Mode hardwire kit is installed. Otherwise, it powers off when the ignition is turned off.

4. Can I connect the dash cam to a power bank?
Yes, a high-capacity power bank with at least 5V/2.5A output can be used as an alternative power source.

5. Is it safe to leave it plugged into the car socket?
Yes, if your 12V socket powers off with ignition. If the socket stays live, unplug the dash cam to avoid car's battery drain.

6. How long does the internal battery last during power cut?
It typically lasts 2–3 seconds — enough time to save the last recording and shut down gracefully.

7. Can the dash cam drain my car battery?
Only if connected to a 12V socket that stays ON after ignition is off, or if Parking Mode is used without battery protection.

8. How does Parking Mode affect battery usage?
Parking Mode works by installing the hardwire kit. The hardwire kit is equipped with auto cut-off i.e. as soon as the voltage drops from 12V to 11.5V or from 24V to 23.5V, it will turn off the Dash Cam to save the car's battery power.

9. What voltage does the dash cam require?
It operates on 5V input and works with standard 12V/24V vehicle sockets via the supplied car charger.

10. Will the camera auto-power on with ignition?
Yes, when plugged into a switched 12V socket, the camera automatically starts recording with ignition.

11. Can I use a USB port instead of a 12V socket?
Yes, but only if the USB port delivers stable 5V/2.5A output. Weak power may cause restarts or malfunctions.

12. Is backup power available during sudden shutdown?
Yes, the internal battery ensures that the last recording is saved before powering off.

1. What comes inside the box with the dash cam?
1N Front Camera, 1N Rear Camera with Cable, 1N Car Charger, 1N USB to Type-C Cable, 10N Cable Ties, 4N Dry & Wet Wipes, 1N Pry Tool, 4N Electrostatic Films, 1N User Manual, 5N Wire Clips, 2N Extra Adhesive Stickers

2. Does it include a memory card?
Yes. It includes a 34GB Class 10, UHS-3 Memory Card.

3. What type of mount is included?
It comes with a 3M adhesive mount along with a screen protection film.

4. Is a hardwire kit provided?
No, a hardwire kit is optional and needs to be purchased separately for Parking Mode.

5. Are additional mounts available?
Yes, spare mounts and adhesives can be purchased separately via Dylect customer support or website.

6. How long is the provided power cable?
Typically around 3.5 meters — long enough to route cleanly from front to socket and for rear camera.

7. Are spare adhesives provided?
One set is included in the box. Extras can be bought if needed for reinstalling.

8. Is the power adapter included in the box?
Yes, a 12V USB car charger is included in the package.

9. Can I buy replacement parts separately?
Yes, replacement mounts, wires, or accessories can be requested from Dylect support.

10. Are different mounts available?
Yes, both adhesive and suction mount types may be available depending on your preference.

11. What type of USB cable does it use?
It uses a USB to USB Type-C cable.

12. Does it include a cable management kit?
Yes, basic cable clips are provided to help neatly tuck wires along car panels.

1. How can I contact Dylect customer support?
You can reach Dylect support at care@dylect.in or +91 - 9990555189 or through the contact form on dylect.in.

2. What is the warranty period for the dash cam?
The Dylect Dash Cam typically comes with a 12-month warranty + 3-month additional warranty upon registration covering manufacturing defects.

3. How do I register my product for warranty?
Register your product by submitting your purchase details and serial number via Dylect’s website or customer care.

4. Where can I download the latest user manual?
Manuals are available for download from the product page on Dylect’s official website.

5. How long does it take to get a warranty replacement?
Warranty replacement processing usually takes 7–10 working days after receipt and inspection of the faulty product.

6. Is there a return or refund policy?
Yes, returns are typically accepted within 7–10 days of purchase if the product is unused and in original condition. T&C apply.

7. Can I get installation assistance from Dylect?
Dylect offers on-site installation (chargeable) based on pin code availability, or you can follow detailed DIY video guides.

8. Does Dylect provide software or firmware updates?
Yes, firmware updates are rolled out via the mobile app and Dylect’s website whenever new features or fixes are released.

9. Where can I find tutorial videos for installation?
Tutorial and setup videos are available on Dylect’s YouTube channel and website for step-by-step guidance.

10. Can I buy spare accessories directly from Dylect?
Yes, you can order spare mounts, cables, adhesives, or chargers by contacting support.

11. What documents do I need for a warranty claim?
Keep your original invoice and product serial number handy for smooth processing.

12. How quickly does customer service respond?
Dylect customer service typically responds within 24 business hours.