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Cancellation Policy

At DYLECT, we aim to provide you with the highest quality lifestyle electronic products and exceptional customer service. This policy outlines our processes for cancellations, returns, replacements, and refunds, ensuring a smooth and transparent experience for you. 

Order Cancellation Policy

Before Dispatch:

You can cancel your order before dispatch. Simply contact our Customer Care at : +91 8669393000 and 1800 258 6618 (Toll-Free) or email care@dylect.in with your Order ID.

After Dispatch:

Once dispatched, cancellations are not permitted. However, you may refuse to accept the product at the time of Delivery and refund will be processed within 7-10 days.

Refund for Cancelled Orders:

Refunds for cancelled orders will be processed within 3 working days and will be credited to your original payment method within 7-10 business days.