Sense Classic Single Channel Dash Cam

1. What is the primary use of a dash cam?
A dash cam records your journey on the road, helping in case of accidents, insurance claims, and security incidents. It acts as your unbiased witness.

2. How does the Dylect Dash Cam help while driving?
It records high-quality Full HD videos while you drive, capturing any unexpected incidents clearly, even in low light, providing valuable evidence when needed.

3. Does the dash cam start recording automatically when I start the car?
Yes, once connected to the car’s power supply, it automatically powers on and begins recording when you start the vehicle. No manual action needed.

4. How do I take a photo while recording video?
Please connect the Dash Cam to the mobile app and click on snapshot to take a picture.

5. Can I mute the audio while recording?
Yes, click the Wi-Fi button twice to switch on/off the Audio recording.

6. How can I lock a video clip if something important happens?
Yes, click the Wi-Fi button thrice while recording and the camera will instantly record an emergency video of 1 minute.

7. How do I adjust the date and time settings?
Go to the Settings menu, find 'Date & Time', and use the buttons to set it manually. This ensures your videos show accurate timestamps.

8. What happens if the SD card is full?
The dash cam uses loop recording to automatically overwrite the oldest unprotected videos, keeping the device running without interruptions. (Warning: Always back up important clips!)

9. Can I use the dash cam while my car is parked?
Yes, if Parking Mode is enabled and the camera is hardwired or powered via a continuous power supply, it can monitor even when the car is off.

1. How do I mount the Dylect Dash Cam on my windshield?
Use the included adhesive with the screen protector and follow the instructions in the user manual. You can also watch a video or book a installation.

2. What position gives the best recording angle?
Mount it behind the rearview mirror, centered on the windshield, for a wide, unobstructed front view. (Pro Tip: Slightly tilt it down to capture both road and hood.)

3. Does the mount come pre-installed?
No, the mount comes separately in the box. You need to attach it manually following the installation guide.

4. Should the cable be hidden under the roof lining?
Yes, for a neat look, you can tuck the power cable under the roof liner, door frame, and dashboard trim.

5. Can I install the dash cam myself?
Yes, the installation is simple and DIY-friendly. However, it completely depends upon you whether you want to install it yourself or get it installed from a professional.

6. Is it necessary to get it installed by a professional?
Completely up to you whether you are able to do it yourself or need external help.

7. Can I shift the camera easily to another vehicle?
Yes, you can unmount it and install it in another vehicle.

8. What kind of adhesive is used for the mount?
A strong 3M adhesive is typically used, offering firm grip without damaging the windshield.

9. Do I need to clean the windshield before sticking the mount?
Yes, always clean the glass with alcohol wipes (provided) before applying the adhesive to ensure a strong bond.

10. What’s the correct way to route the power cable neatly?
Tuck the cable along the headliner, down the A-pillar, and along the dashboard to the 12V socket.

11. Is the mount reusable if I change my car?
The camera is reusable, but the adhesive may lose strength. New adhesive pads are recommended for reinstallation. (Provided and can also be purchased separately).

1. My Dylect Dash Cam is not turning on. What could be wrong?
Check if the charger is securely connected to the 12V socket. Try another socket or power cable to rule out a connection issue.

2. Why is my dash cam restarting again and again?
This usually happens due to a faulty memory card. Try formatting the card or replacing it with a new Class 10/ U3 Speed MicroSD Memory Card.

3. The recordings are blurry. What should I check?
Make sure the lens is clean and the protective film (if any) is removed.

4. Why does the dash cam show "Memory Card Error"?
Either the SD card is corrupted or incompatible. Format it inside the dash cam or replace it with a high-quality card. (Pro Tip: Always format in-camera, not on a computer.)

5. What should I do if the app cannot detect the camera?
Ensure the dash cam’s Wi-Fi is ON. Forget old networks on your phone, reconnect fresh, and open the app again.

6. I cannot find the recorded videos on my phone. What could be wrong?
Videos are saved on the SD card first. You need to download them manually from the app to your phone storage.

7. How do I reset the dash cam if it stops responding?
Press the Wi-Fi button for 8 seconds with the memory card inserted and the camera will automatically reset to default factory settings. You can also reset the camera from the mobile app.

8. The dash cam video has lines/flickering. How to fix this?
Set the Frequency setting to match your region — 50Hz for India. This avoids electrical interference flickers.

9. Why does my dash cam switch off after a few minutes?
Some cars cut power to the 12V socket after ignition OFF. Ensure you are using a live socket, or consider a hardwire kit.

1. How often should I format the SD card?
There is as such no need to format the memory card, unless you experience any errors while recording the video.

2. What is the safe way to clean the dash cam lens?
Use a microfiber cloth or lens-cleaning tissue. Avoid rough materials that can scratch the lens.

3. Can the camera stay inside the car during summers?
Yes, it can, but in extreme heat, it’s better to detach and store it indoors to prolong lifespan.

4. How do I update the firmware of my dash cam?
Check Dylect’s website or app for updates. Download the file onto a memory card, insert it, and follow on-screen prompts.

5. Should I unplug the dash cam if I’m parking for a long time?
If not using Parking Mode, unplugging is recommended to avoid unnecessary battery drainage as the current flow varies car to car.

6. Can heat affect the dash cam performance?
Yes. Excessive heat can weaken adhesives and degrade internal components over time. (Warning: Avoid parking long hours under direct sun.)

7. How should I store the dash cam if not in use?
Power it off, remove the SD card, and store it in a dry, cool place inside a protective pouch if possible.

8. Should I replace the mount adhesive after a year?
If you notice the adhesive losing grip, replace it with a new high-quality 3M pad.

9. How do I check if the lens is clean without scratching it?
Shine a flashlight gently onto the lens to spot fingerprints or dust, then wipe carefully with a soft cloth.

10. Is the adhesive tape waterproof?
Yes, but strong water pressure or very high humidity may weaken it over time.

1. Does the dash cam support loop recording?
Yes, loop recording ensures continuous recording by overwriting the oldest files when storage is full.

2. How does the G-Sensor work?
The G-Sensor detects sudden impacts or vibrations and automatically locks the current video to prevent overwriting.

3. Is Parking Mode supported?
Yes, if the camera is hardwired to a constant power source, Parking Mode allows monitoring while parked.

4. Does the Dylect Dash Cam have night vision?
Yes, it features WDR (Wide Dynamic Range) to improve low-light recording clarity.

5. What is WDR and how does it help during night driving?
WDR balances bright and dark areas in a video, ensuring clear captures even in challenging lighting conditions.

6. Does the dash cam automatically adjust brightness?
Yes, WDR and the sensor adjust exposure automatically based on ambient lighting.

7. Can I turn off the screen while recording?
Yes, you can enable 'Screen Saver' mode, which turns off the display after a few minutes while continuing to record.

8. What field of view does the camera cover?
The Dylect Dash Cam offers a wide-angle 140° field of view, covering multiple lanes comfortably.

9. Can I use the dash cam for recording inside the car?
No. It might damage the camera module if you try rotating more than possible.

10. Does the dash cam work in low temperatures?
Yes, it is designed to operate in a wide temperature range, typically from -10°C to 60°C.

1. Which app is required to connect with the Dylect Dash Cam?
Download the official Dylect Dash Cam App from the Google Play Store or Apple App Store.

2. How do I connect the dash cam with my smartphone?
Turn ON the Wi-Fi on the dash cam, connect your phone to the dash cam’s Wi-Fi network, and open the app.

3. Can I view live video feed on my phone?
Yes, after connecting via Wi-Fi, you can view the live video stream directly on your mobile screen.

4. How to download videos from the dash cam to my phone?
Use the mobile app to access stored videos and download selected clips directly to your phone's gallery.

5. Does the dash cam require internet connection?
No, it uses a direct Wi-Fi connection. Internet or mobile data is not needed for basic operations.

6. What should I do if the Wi-Fi connection fails?
Restart both the dash cam and your phone's Wi-Fi. Forget the network and reconnect fresh through the app.

7. Can I adjust camera settings through the mobile app?
Yes, you can change resolution, format SD card, adjust G-Sensor sensitivity, change Car Number Plate Number, etc. via the app.

8. How many devices can connect to the dash cam simultaneously?
Only one mobile device can connect to the dash cam at a time. Disconnect first before switching devices.

9. Will the app notify me of firmware updates?
Yes, if updates are available, the app will usually notify you when connected to the camera.

10. Is the mobile app available for both Android and iOS?
Yes, Dylect’s app is available for both platforms — Android 7.0+ and iOS 11.0+.

11. Will my data plan be consumed while using the app?
No, since the app connects via local Wi-Fi, no mobile data is used during live view or downloads.

12. Can I transfer videos directly to the cloud through the app?
No, cloud storage is not available directly from the app. Videos must be downloaded manually first.

1. What memory card type is recommended for best performance?
Use a high-quality Class 10/ U3 Speed MicroSD Memory Card for reliable, smooth recording. (Pro Tip: SanDisk High Endurance cards are a great choice.)

2. What memory card size is supported?
The Dylect Dash Cam supports memory cards up to 128GB.

3. Should I format a new card before using?
Yes, it’s highly recommended to format the new card in the dash cam itself before first use.

4. How many hours of video can a 64 GB card store?
Around 12 hours.

5. How can I protect important videos from being deleted?
Use the 'Lock' or 'Emergency Save' feature to protect critical clips from loop recording overwriting them.

6. Can I view the videos directly by inserting the SD card into my laptop?
Yes, you can remove the SD card, use a card reader, and view or transfer files easily to your computer.

7. What format are the videos saved in?
The dash cam records videos in .MP4 format, depending on settings.

8. Why are some of my video files missing?
If loop recording is enabled and the card is full, older non-protected files are automatically overwritten.

9. How does loop recording affect storage space?
It ensures you always have the latest footage by deleting the oldest non-locked clips as the card fills.

10. Can I use the same card on another device?
Yes, but always reformat the card in the new device before use to avoid compatibility issues.

11. What happens if the memory card is full during an accident?
Important clips triggered by impact (G-Sensor) will be auto-protected and won’t be overwritten by loop recording.

12. Is cloud backup available?
No, this model does not support cloud backup. Please manually transfer important files to a phone or PC.

1. Does the Dylect Dash Cam have a built-in battery?
Yes, it has a small built-in battery mainly used to save the last recording safely when external power cuts off.

2. How long can the dash cam operate without external power?
The internal battery lasts a few seconds — enough to complete saving videos safely. It is not designed for long-term standalone recording.

3. Will it keep recording after I park my car?
Only if hardwired with a Parking Mode kit. Otherwise, the dash cam stops recording once car ignition is turned off.

4. Can I connect the dash cam to a power bank?
Yes, a high-capacity power bank can temporarily power the dash cam if needed, especially useful in parking.

5. Is it safe to leave it plugged into the car’s 12V socket?
Yes, if your 12V socket powers off with ignition. If it stays live always, consider unplugging it to avoid car battery drain.

6. How long does the internal battery last?
Typically 3–5 seconds — just for safely shutting down recordings during a sudden power cut.

7. Can the dash cam drain my car battery?
Only if connected to a non-cutoff socket or when using Parking Mode continuously without low-voltage protection.

8. How does Parking Mode affect battery usage?
Parking Mode works by installing the hardwire kit. The hardwire kit is equipped with auto cut-off i.e. as soon as the voltage drops from 12V to 11.5V or from 24V to 23.5V, it will turn off the Dash Cam to save the car's battery power.

9. What voltage does the dash cam require?
It works on standard 5V input from the car charger; compatible with 12V and 24V vehicles.

10. Will the camera auto-power on with ignition?
Yes, when plugged into a switched 12V socket, it automatically powers on with the car ignition.

11. Can I use a USB port instead of the 12V socket?
Yes, if your USB port provides at least 5V/1.5A stable output; otherwise, the camera may restart or misbehave.

1. What comes inside the box with the Dylect Dash Cam?
1N Dash Cam, 1N USB Type-C Cable, 1N Car Charger, 1N User Manual, 2N Dry & Wet Wipe, 1N Pry Tool, 5N Wire Clip, 2N Electrostatic Film, 10N Cable Tie, 1N Extra Adhesive

2. Does it include a memory card?
No, usually the memory card is not included. You need to buy a compatible microSD card separately.

3. What type of mount is included?
Depending on the model variant, either a strong adhesive mount or a reusable suction mount is provided.

4. Is a hardwire kit provided?
No, a hardwire kit is optional and can be purchased separately for enabling Parking Mode.

5. Are additional mounts available?
Yes, spare mounts and adhesives can be bought separately through Dylect’s website or customer support.

6. How long is the provided power cable?
Typically around 3.5 meters, long enough to route neatly along the windshield and reach the socket.

7. Are spare adhesives provided?
One set comes inside the package; extras must be purchased separately if needed.

8. Is the power adapter included in the package?
Yes, a 12V car power adapter (charger) is included with most models.

9. Can I buy replacement parts separately?
Yes, contact Dylect customer support for replacement accessories like cables, mounts, adhesives.

10. Are different mounts available (adhesive, suction)?
Yes, you can choose adhesive or suction mounts based on your preference and availability.

11. What type of USB cable does it use?
It typically uses a standard Mini USB or Micro USB cable depending on the model version.

12. Does it include a cable management tool?
Yes, cable clips are provided to neatly secure and hide the power cable along the vehicle trim.

1. How can I contact Dylect customer support?
You can reach Dylect support at care@dylect.in +91 8669393000 or +91-9990555189

2. What is the warranty period for this dash cam?
The Dylect Dash Cam typically comes with a 1-year limited warranty (applicable upon registration) against manufacturing defects.

3. How do I register my product for warranty?
Register your product by submitting purchase details on Dylect’s official website or by contacting customer support.

4. Where can I download the latest user manual?
Manuals are available for download on Dylect’s official website under the Support or Downloads section.

5. How long does it take to get a warranty replacement?
Warranty replacement processing usually takes 7–10 working days after approval and receipt of the defective unit.

6. Is there a return or refund policy?
Yes, returns are typically accepted within 7–10 days of purchase if the product is unused and in original condition. T&C apply.

7. Can I get installation assistance from Dylect?
Dylect offers on-site installation services (subject to pin code availability), along with detailed online guides and videos for easy DIY installation.

8. Does Dylect provide software updates regularly?
Yes, firmware updates are rolled out periodically for performance enhancements. Notifications come via app or website.

9. Where can I find tutorial videos for installation?
Tutorial and setup videos are available on Dylect’s official YouTube channel and website.

10. Can I buy spare accessories directly from Dylect?
Yes, you can order spare mounts, adhesives, and cables by contacting customer care directly.

11. What documents do I need for a warranty claim?
Keep your original purchase invoice and product serial number handy for smooth warranty claim processing.

12. How quickly does customer service usually respond?
Dylect customer service typically responds within 24–48 working hours to queries and complaints.